Careers
From robotics to software to artificial intelligence, TELEXISTENCE Inc. is looking for the top talent on the planet.
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TELEXISTENCE is a multinational team of highly specialized professionals from all over the world. We continue challenging ourselves with high aspirations and technological excellence. We consistently develop hardware, software, AI, and remote control technologies in-house.
TELEXISTENCE Company Deck
This document is prepared to help you deepen your understanding of Telexistence’s corporate profile, business objectives, social issues to be solved, technologies and products to realize our objectives, team member profiles, and corporate culture.
HOW TO APPLY
Please fill in the form below or email your resume and/or portfolio to careers@tx-inc.com.
Full-Time Positions
Head of Engineering – Mechanical (Tokyo, Japan)
Telexistence is looking for an experienced leader who can drive cross-discipline product development, fully owning the roadmap of mechanical development. The mechanical engineering team designs, builds & tests all hardware for Telexistence’s retail robots. As Head of Engineering, you will be responsible for planning and leading the design, architecture, testing & integration of all mechanical components of the robots. You will also work cross-functionally with the Mechatronics, Software, Automation, and Production teams to ensure alignment between departments. The right candidate will have in-depth mechanical engineering design experience as well as the capability to deliver through a team. Telexistence is primed for incredible growth and we need someone to lead a hardware strategy to drive and support it.
Specification:
Responsibilities:
- Lead, deliver, grow and inspire the mechanical engineering team, tasked with building hardware for our retail robotics products.
- Create and execute the hardware development roadmap, aligning hardware milestones and development with company-wide plans, goals and strategies.
- Work cross-functionally with other product development departments to ensure alignment and timely delivery of the products.
- Create and lead initial design and analyses of robot hardware from component design through integration and testing.
- Manage multiple complex hardware programs from concept through design to production readiness.
- Act as technical mentor and day-to-day supervisor for mechanical engineers.
Qualifications:
- Bachelors’ degree from an accredited university in a relevant field.
- In-depth experience with the full design, build, test cycle for robotic or similar hardware.
- Experience in leading an engineering team and delivering results through a team.
- Ability to communicate effectively both in Japanese and English.
Preferred Skills and Experience:
- Ability to work in a fast-paced start-up environment.
- Demonstrated ability to design, develop, and launch complex hardware products.
- Ability to manage a team of subject matter experts and set technical direction.
- Proven success in designing or testing game-changing products in the robotics or similar industry.
- Experience in managing an intercultural team.
Additional Requirements:
- The candidate must be able to commute to the HQ office in Harumi, Tokyo.
- The position may require domestic and international travels to the sites of third-party mass production partners.
Robotics Maintenance Engineer (Tokyo, Japan)
Looking for an experienced Mechanic to lead assembly and maintenance of our robot as well as to develop processes for overall mechanic operations (assembly, repair, maintenance, safety, etc.).
Specification:
Responsibilities
- Lead assembly, diagnoses, maintenance and repair for all mechanical, electrical and electronic components of the robot. This will include rebuilding, inspections, and preventative maintenance.
- Identify causes for failure, evaluate options, and implement corrective solutions. Provide detailed feedback to the engineering team to improve quality and repairability of robots.
- Develop efficient and repeatable work processes that allow the team to handle high-volume assembly and repair work. Document the process to enhance team efficiency.
- Act as an approachable and knowledgeable resource regarding technical matters related to assembly and maintenance of the robots, while also providing accurate and effective advice and assistance to the engineers.
- Work with third-party assembly and OEM partners to ensure quality improvement, consistent process, and on-time delivery.
Requirements:
- A combination of education and professional experience equivalent to bachelor’s degree and minimum five (5) years of demonstrated experience as a mechanic technician in automotive or industrial automation. Experience in robotics is a big plus.
- Extensive mechanical experience with electric motors and/or gear boxes, or assembling and repairing mechanical components on industrial and/or automotive products.
- Ability to read blueprints, schematics and drawing. Ability to learn computer/software skills as required to perform assembly/repair work.
- Experience in designing and implementing a comprehensive assembly or repair process.
- Excellent teamwork and communication. A “boots-on-the-ground” mindset to be an approachable resource to cross-functional teams.
- Ability to communicate both in English and Japanese.
Robot Systems Engineer (Tokyo, Japan)
The Robot Systems Engineer position is ideal for a candidate who has skills in root cause analysis and a good grasp of mechanical systems.
Specification:
The main responsibility is to build the environment of the robot installation site and to install the robot. We assemble and install the robot in the walk-in refrigerated showcase, check the operation of the robot using dedicated software, set up and install the Wifi network, build the beverage shelf and install the beverages. We also improve the robot installation process (identifying and verifying current problems and planning solutions to reduce work time and save manpower, etc.).
Responsibilities
System Deployment
- Deployment HW/SW system on site
- Accumulation of system deployment know-how
- Maintain status log of deployed systems
- Manage the inventory of spare parts and system hardware
- QA testing of system performance according to use case checklists
Operation Maintenance
- HW/SW troubleshooting and repairs/updates
- Provide tech support to operators and store staff
- Escalate issues to HW/SW Dev Team
- Revision management
Requirements
- Experience using the Ubuntu Linux environment or other Debian-based distros (comfortable with using the SSH terminal)
- Strong grasp of git and use of submodules
- Knowledge about mechanical systems and assembly procedures
- Knowledge of root cause analysis
- Experience providing technical support
- Spoken business English
- JLPT N2 Japanese (reading/writing and spoken)
- Must be able to lift up to 25kg repetitively.
Technical Support Engineer (Tokyo, Japan)
The Technical Support Engineer utilizes critical thinking and acquired product knowledge to provide support for TX SCARA. This role will be the technical resource for our clients and will drive customer satisfaction through excellent service delivery both remote and onsite.
Specification:
Responsibilities
- Provide remote and on-site technical support and troubleshoot complex hardware, software and operational issues with TX SCARA and related products.
- Respond to alerts in a highly time sensitive manner to maximize customer experience.
- Collaborate with repair teams (internal and external) on a daily basis to ensure smooth escalation and coordination of site visits.
- Help select, design and implement the CRM, ticketing, and issue-tracking systems.
- Retrieve and review remote system logs with proprietary tools for effective diagnostics.
- Manage queues of service tickets pending action.
- Heavily collaborate with internal engineering teams to find solutions for inquiries.
- Contribute feedback for improvements in service and monitoring platforms.
Qualifications & Requirements
- Experience in software development in a team setup (10+ people, 6+ months)
- Experience in Git development (6+ months)
- Experience in Linux or other command line based development (1+ year)
- English communication skills (spoken and real-time texting)
- Highly self-motivated (able to solve problems by any means necessary, regardless of the skills you have)
Nice to Have
- Experience developing systems using -ROS
- Experience in tech support and customer support
Product Manager – Applications (Tokyo, Japan)
We are looking for a product manager to drive the design and development of various applications related to robot services provided and operated by Telexistence. This position plays a critical role in enabling the launch of TX SCARA, a semi-autonomous shelf stocking robot for retail space, into multiple convenience stores.
Specification:
Responsibilities:
- Conduct user interviews, identify problems, and formulate product improvement plans for various applications.
- Manage overall product development in collaboration with product engineering and business development teams.
- Oversee on-site implementation of the applications (including user training) and follow-up to collect feedback for future improvement.
Requirements:
- Product management experience in SaaS and BtoB
- Product management of services with a wide range of users
- Experience in collaborative development with engineers and designers
- Business proficiency in Japanese
Desired Experience:
- Product management experience in VR/AR space
What makes this position attractive?
- Experience in developing and operating applications that support robots working “outside the factory”.
- Experience in development and operation of new applications that will be a “bridge between humans and robots” in the world.
Software Engineer – Streaming Video (Tokyo, Japan)
The Software Engineer – Streaming Video position is ideal for a candidate who has advanced skills in video streaming, network programming, computer vision software development for robot teleoperation systems. The main responsibility will be to develop the vision streaming pipeline, develop 1. Gstreamer based video streaming system on NVIDIA Jetson, 2. UDP packet streaming C++ SDK over an internet connection, 3. Integration with Unity game-engine with C#.
Specification:
Responsibilities
- Develop a real-time video streaming system for the robot on the NVIDIA Jetson platform using Gstreamer on C++. Evaluate/improve the performance/quality of the system.
- Develop real-time network communication c++ code library for UDP streaming over the internet.
- Develop the robot teleoperation system that receives video streams and improves user experience at the point of vision.
Requirements
- 3+ years professional experience in video streaming engineering
- knowledge of video streaming protocol (RTP, webRTC), codec (H264, HEVC, VP9), network programming over TCP & UDP
- Knowledge of tuning video streaming parameters
- professional experience to use NVIDIA Jetson platform
- Can build and install custom BSP(Board Support Package)
- Can build and install Gstreamer library
- Can configure L4T(Linux for Tegra) to get maximum performance for video streaming
- Expert in C++ software development on Linux/Ubuntu platform
- Knowledge of modern C++
- Experience to use Gstreamer on C++
- Experience to use Boost library for UDP communication
- Experience in computer vision
- knowledge of image stabilization: e.g. optical flow
- knowledge of lens calibration
- Japanese language skill to communicate with internal/external stakeholders
Desired Skills
- Experience in Unity, C# development
- Knowledge of Texture management, marshaling Texture pointer(DirectX) between C# and C++
- Experience in developing robot control software, ROS(Robot Operation System)
- 3D modeling experience (Fusion 360 or equivalent)
- 3D printer usage/maintenance experience.
- System evaluation experiment planning and implementation experience.
- (Big Plus) Vacuum suction system design experience.
- (Big Plus) Robocon experience, CAE analysis experience.
Robotics Software Engineer (Tokyo, Japan)
The Robotics Software Engineer position is ideal for a candidate who has advanced skills in control software development for robot manipulators with extensive mathematics and algorithm background. The main responsibility will be to develop robot control software to integrate our teleoperation system with third-party robot manipulators such as Universal Robot, and Yaskawa.
Specification:
Responsibilities
- Develop real-time motion control software to control robot manipulators using Inverse Kinematics, collision avoidance and active compliance control algorithms.
- Develop TX’s custom-made robot-hand control software, such as actuator driver integration and ROS framework integration.
- Develop and integrate TX’s teleoperation system with third-party robot manipulators.
Requirements
- Master’s degree or above in the relevant field
- Expert in C++ software development on Linux/Ubuntu platform
- Expert in ROS framework and MoveIt Motion Planning. If we gave you URDF, you should be able to create a ROS environment with MoveIt to control Robot in the Gazebo environment from scratch.
- Experience in developing software to control robot manipulator (e.g. UR series of Universal Robot)
- Hands-on experience with motor control and PID algorithms
- Knowledge of robotics control theory (Kinematics, Dynamics)
- English proficiency to participate/conduct technical discussions with internal teams
Desired Skills
- Japanese language skill to communicate with internal/external stakeholders
- Experience in developing path planning and SLAM
- Experience in developing force/torque control software, such as compliance control
Head of Engineering – Systems & Applications (Tokyo, Japan)
The role is ideal for a candidate who has leadership skills and a proven track record in productizing software for robotic or IoT products.
Specification:
Responsibilities:
- Lead a team of several software engineers and experts in the below areas to execute the overall software development roadmap/timeline. Also, play a hands-on role in software development of your own specialty area(s).
- VR/frontend development
- Software integration
- Robot control, motion planning, and kinematics
- Video Streaming
- Backend development
- Robot navigation
- Create and lead robot software development roadmap, in alignment with the overall product and business milestones. Lead collaborative development with internal product development and business teams to deliver on objectives set by CxOs.
- People management (hiring, onboarding, goal management, performance assessment, employee engagement, etc.).
Requirements:
- Proven track record of leading a team to develop and deliver software products to the market.
- Leadership and project management skills to plan, implement, and deliver development roadmap on time, working closely with both internal and external partners.
- Hands-on software development experience in one of the following areas:
- VR/frontend development
- Software integration for robotic or IoT products
- Robot control, motion planning, and kinematics
- Backend systems
- Robot navigation
- Ability to understand business priorities to manage technical development that meets business.
- Excellent track record of creating and executing processes to deliver upon defined technology and business goals/metrics with high standards for quality assurance, release management, and delivery of features.
- Mentorship skills in fast-paced environments, including a strong track record of applying management tactics to effectively build and lead a team.
- Ability to communicate both in English and Japanese.
Robotics Automation Perception Engineer (Tokyo, Japan)
This role focuses on the automation of custom-made manipulators, aiming to automate convenience store and logistics operations without human intervention to a high success rate, by developing perception modules.
Our main focus is to productize the world’s first robot and its perception system to be integrated into the convenience store, logistics and so on. We use a variety of technologies to achieve our goals, from traditional (e.g. computer vision, machine learning) to state-of-the-art (deep learning, reinforcement learning) and expect you to have a similar mindset. Teamwork, flexibility, and quick learning are key soft skills as well. We are hoping to bring the seed which will eventually grow and change the world itself, and we believe the project we’re currently working on is fully capable of doing it. If you want to productize robotics perception technology, this is the place for you. Proven track records of quick-learning, adaptability, and problem-solving can be considered as equivalent skill experience in special cases as well. No robotics background will be required, if you’re a quick learner.
Please join us, and let’s make a big difference in our society.
Specification:
Responsibilities
- Contribute to the development of an automation system using custom hardware, by developing sophisticated software engineering to do perception, with Deep learning, OpenCV, ROS and so on.
- Leverage Python and C++, develop a custom perception software towards the automation solution.
- Work with other automation engineers and achieve goals set by CxOs .
- Architect the solution with the team, and deploy fast.
- Break up vague goals into concrete steps and manage your own timeline to achieve company goals.
- Collect data, analyze results, and continuously improve algorithms quantitatively
Requirements
- Productization experience
- Complex problem solving skills
- Careful issue monitoring / debugging skills
- Strong experience in implementing complex hardware / software combined system with ROS or equivalent.
- Experience in fields such as computer vision, 3d computer vision, machine learning, and deep learning, as well as experience of implementing state-of-the-art methods from scratch.
- Proficiency in modern Python and C++ (over C++14), along with software architecting skills.
- Experience in linear algebra and 3D perception or equivalent (such as computer graphics)
- Strong experience in deep learning applications (keypoint detection, grasp estimation, 3d reconstruction etc) for real product application
- using pytorch, tensorflow, caffe, etc
- Experience in network / performance optimization
- network layer optimization
- TensorRT / TorchScript etc
- Knowledge about camera calibration / hand-eye calibration.
- Engineering experiences with one or more of the following
- Filtering (Kalman Filter, Particle Filter, MeanShift etc)
- network communication (pub/sub, req/rep, etc)
- Domain randomization using OpenGL, Unity, Unreal Engine, Blender etc
Preferred Skills
- Research experience in CV / AI and related robotics field (CVPR / ICCV / ECCV / ICRA / IROS)
- Working with custom made manipulators
- Work experience in startups
- Experience working with manipulators
- Experience in motion planning, collision avoidance, and path following of robots
- Work experience with game engines such as Unity, Unreal Engine
Robotics Mechanical Engineer (Tokyo, Japan)
The Mechanical Engineer is responsible for developing our new robots from scratch until the mass production phase. Our robots will be deployed into retail shopfronts, therefore they will need to withstand daily use in real-life environments (as opposed to pure R&D use).
Specification:
Responsibilities:
- In a small team of engineers (5-10), lead design initiatives of new reliable robots that are scalable, cost effective and manufacturable.
- Define functional specifications based on business and operational requirements.
- Lead the mechanical design and prototyping to meet the requirements.
- Develop assembly processes and tooling for assembly.
- Plan and conduct QA for successful deployment.
- Select optimal actuator (DC motors, stepping motors, air cylinders, etc) and power transmission mechanism (gears, timing belts, links, etc.) that enable product market fit.
- Take a leading role in the transition from design to production and provide continued support to production throughout the volume ramp and beyond.
- Work with other members of the engineering and operation teams to ensure that products are developed to meet all performance and quality standards in a timely manner.
- Maintain detailed BoMs and BoMs cost. Work closely with vendors on negotiating specs to meet cost requirements.
Requirements:
- Experience in design, development and manufacturing of reliable, high tolerance hardware products. Experience with robotics is a big plus.
- Ability to find an optimal and realistic mechanical design solution under tight time constraint.
- Experience with SolidWorks or similar 3D CAD software.
- Hands-on experience in evaluating and extracting hardware issues and making necessary changes for improvement.
- Hands-on experiences in transitioning a newly developed product from design to manufacturing and ability to design detailed hardware specs at the mass production level.
- Ability to work in a fast-moving and goal oriented environment where everyone works autonomously without much handholding.
- Ability to communicate both in Japanese and in English.
Internship
Master’s and PhD Short-Term / Long-Term Interns (Tokyo, Japan)
TX accepts master’s and doctoral students in related major areas as interns throughout the year. Please contact us via application form.
Get in Touch
OFFICE
Cross Dock Harumi 1st Floor,
4-7-4 Harumi, Chuo-ku,
Tokyo 104-0053
CONTACT
mail: info@tx-inc.com
TELEXISTENCE Inc. is hiring in TOKYO